Shipping policy
SHIPPING POLICY
Processing Time All STOCK ITEMS are carefully prepared and processed within 2-3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped with tracking information.
Print to order items will be prepared and processed within 2-3 weeks.
Custom Made Items will have lead times quoted on their prospective listings and are subject to change.
Shipping Methods & Delivery We ship via USPS and offer both standard and expedited shipping options. Delivery timeframes vary based on your location and selected shipping method:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Please note that delivery times are estimates and may vary during peak seasons or due to carrier delays beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on USPS rates, your delivery address, package weight, and selected shipping method. We do not offer free shipping at this time.
Geographic Coverage We currently ship within the United States only. We do not ship to international addresses at this time.
Tracking All orders include tracking information. Once your order ships, you will receive an email with your tracking number so you can monitor your package's journey.
Packaging Fragile items are carefully packaged with protective materials to ensure they arrive safely. We take great care in packaging all orders to prevent damage during transit.
Lost or Damaged Items For information regarding lost or damaged shipments, please refer to our Return and Refund Policy.
Questions? If you have any questions about shipping, please contact us at ResinDragonStudios@gmail.com